This website is operated by Lindapet. Throughout the site, the terms "we", "us" and "our" refer to Lindapet.
Lindapet offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms and conditions and policies referenced herein and/or available via a hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, you will not be able to access the website or use any of the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store are also subject to the Terms of Service. You may review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for any changes. Your continued use of or access to the Website after any changes are posted constitutes your acceptance of those changes.
SECTION 1 - ONLINE SHOP TERMS AND CONDITIONS By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any charged minor to use this website. You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms or viruses or code of a destructive nature. Violation or breach of any of the Terms will result in immediate termination of the Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of the networks or connecting devices. Credit card information is always encrypted as it is transferred over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this Agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain some historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes on our site.
SECTION 4 - SERVICE AND PRICING CHANGES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to restrict sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed by you with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or with the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event of a change or cancellation of an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Please see our return policy for more details.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third party tools over which we have no control or input.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties, representations or conditions of any kind or endorsement. We will have no liability of any kind arising out of or relating to your use of optional third party tools.
Any use by you of the optional tools offered through the Site is entirely at your own risk and discretion and you must ensure that you are familiar with and accept the terms under which the tools are provided by the relevant third party provider(s).
We may also, in the future, offer new services and/or features through the Site (including the launch of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.
SECTION 8 - THIRD PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third party links on this Site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites, or for any other third-party materials, products or services.
We are not responsible for any damages or injury related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please review the policies and practices of third parties carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to them.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER CONTRIBUTIONS
If, at our request, you submit certain specific entries (e.g., contest entries) or without a request from us, you submit creative ideas, suggestions, proposals, designs or other materials, whether online, by email, by mail or otherwise (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any manner, by any means, any Comments you submit to us. We are not and will not be obligated to: 1) maintain the confidentiality of Comments; 2) pay a fee for Comments; or 3) respond to any Comments.
We may, but are not obligated to, monitor, edit, or remove content that we, in our sole discretion, deem to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain any defamatory or otherwise unlawful, abusive or obscene material, or contain any computer viruses or other malware that may affect in any way the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for any comments and their accuracy. We are not responsible for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).
We undertake no obligation to update, change or clarify any information contained in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specific update or refresh date applied in the Service or on any related website should be taken to indicate that any information in the Service or on any related website has been changed or updated.
SECTION 12/13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall cinehome, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost savings, lost data, replacement costs or any other similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of the use of any service or product obtained using the service, or for any other claim relating in any way to the use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of the possibility thereof. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Lindapet our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service, such determination not affecting the validity and enforceability of any remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this Agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof) as a result.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any operating policies or rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You may view the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes your acceptance of those changes.
SECTION 20 - BASIC INFORMATION
SimpliLye engages in the sale of finished product, therefore relying on outside vendors and not manufacturing the product itself. The orders received by us will automatically go through our logistics partner who will send the entire order to the customer, the product is mainly manufactured in Europe and then shipped. Our logistics system partner, once our customers fill in the field for delivery and shipping, automatically acquires the data to make the shipment.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via the appropriate box on pybo.com.
Shipments worldwide normally take place between 7-12 working days from the date of order processing, we also inform you that given the period we are living in Italy, there may be delays in delivery up to 60 days. The logistics service is managed by third parties and therefore we can not know exactly the delay of shipments.
We all make every effort to ensure that our processes are not affected by COVID-19 and to process orders quickly. Unfortunately, we cannot rule out delivery delays.
To make a refund, we ask that once you receive the package, still intact, contact us by e-mail: info@Lindapet.com so we can agree to return the product.
the order will be processed within a maximum of 3 days from receipt of order
In case of delivery delays or products received damaged we kindly ask you to contact us via the dedicated section so that we can help you solve the problem as soon as possible.
We aim to deliver within the timeframe specified above; however, delivery dates may vary because shipments are handled by third parties and are subject to specific courier closing days.
It will not be possible to change the delivery address of orders after confirmation.
If there is no one at the address provided who can accept delivery of the products, the courier will leave a notice in your mailbox.
Ownership and risk of loss related to the products will be transferred to you when you take possession of them.
Deliveries can be made up to 60 days from the time of order processing.
Our traceability codes mark the route from the factory to the logistics center of the Italian postal service.
Once the product is sorted at the exchange center of the Italian postal service, will be charged to the postal service that will provide for the delivery of it.
All of this timeframe has varying timelines, depending on your schedule and the amount of work that could lead to delays in delivery.
Our support service is operational 24/7, our logistics system from Monday to Friday with office hours.
For any information about your purchases you can contact us and we will respond in a very short time.
Orders placed outside the office hours of our logistics system will be accepted and taken care of immediately, the order will then be confirmed at the time of payment and will be issued on Monday morning.
REFUND FOR NON-RECEIPT OF THE ARTICLE
If the item is not delivered within 60 days from the time of purchase, you can proceed with a refund.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.
Several types of merchandise are exempt from returns. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, flammable liquids or gases.
Other non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete the return, we need a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
PRODUCT RETURN FOR DAMAGED PRODUCT
If the product you purchased arrives to you damaged, please ship the product back to the address we provide by contacting us at this email:
Once we have received the product with your details listed above as well as your purchase details, i.e. First Name, Last Name, Address, Email, Mobile Number, we will contact you to best handle the exchange or refund of this.
There are some situations where only partial refunds are given (if applicable)
- Book with obvious signs of use
- CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened
- Any item that is not in its original condition, is damaged or is missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once we have received and inspected your return, we will send you an email to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.
Late or Missing Refund (if applicable)
If you have not yet received a refund, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially sent.
Then contact your bank. There is often some processing time before your refund is sent.
If you've done all of this and still haven't received your refund, please contact us.
Sale Items (if applicable)
Only regular priced items can be refunded, unfortunately sale items cannot be refunded.
If the item was marked as a gift when it was purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.
If the item was not marked as a gift when purchased, or if the donor had the order shipped to themselves to give it to you later, we will send a refund to the donor and they will find out about your return.
You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged item to reach you may vary.
If you are shipping an item over 75 euros, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
By purchasing from our site you are aware of, and agree to the terms and conditions.